How to Order
Welcome to MetodoTVS, your trusted source for premium outdoor gear and accessories. We strive to make the ordering process as simple and secure as possible. Whether you are a first-time visitor or a returning customer, this guide will walk you through each step of placing an order on our US-based online store.
Step 1: Browse Our Online Store
Start by visiting our Shop All page to view the complete catalog. Our products are organized into convenient categories to help you find exactly what you need. Explore Camping Gear, Pumps & Accessories, Outdoor Showers, Repellent Products, Lanterns, Outdoor Fans, and many more collections. You can also use the search bar at the top of the page to find specific products or browse our Best Sellers for popular picks.
Step 2: Add Products to Your Cart
Once you have found a product you are interested in, click on the product image or name to open the product detail page. Here you will find detailed descriptions, specifications, and images. If the product has options (such as size or color), select your preferred choice before adding to cart. Click the "Add to Cart" button — a small notification will confirm the item has been added. The cart icon in the header will update to show the number of items in your cart.
Step 3: Review Your Shopping Cart
When you are ready, click the cart icon to open your shopping cart. Here you can review all items, update quantities, or remove products. If you have a discount or promo code, enter it in the "Discount Code" box and click apply to see the adjusted total. Use the "Estimate Shipping" tool to get a shipping cost estimate based on your location. When everything looks good, click "Proceed to Checkout."
Step 4: Enter Your Shipping and Payment Information
On the checkout page, you will first enter your shipping address. Please ensure all fields are filled accurately to avoid delivery delays. We offer several shipping methods — choose the one that best fits your needs. Next, you will be asked to provide payment information. We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal. Our checkout process uses 256-bit SSL encryption to protect your personal and financial data. After reviewing your order summary, click "Place Order" to complete your purchase.
Step 5: Order Confirmation and Tracking
Once your order is successfully placed, you will see an order confirmation page with your order number. Simultaneously, you will receive a confirmation email with the same details. As soon as your order ships (usually within 1–2 business days), we will send you a shipping confirmation email with a tracking number and a link to track your package. You can also check the status of your order anytime from our Track Your Order page. Most domestic orders arrive within 5–7 business days.
Shipping Policy
We ship to all 50 US states via trusted carriers. Shipping rates are calculated at checkout based on package weight, dimensions, and destination. We also offer expedited shipping for an additional fee. For full details, please read our Shipping Policy.
Returns and Exchanges
If you are not fully satisfied with your purchase, we accept returns within 30 days of delivery. Items must be unused and in original packaging. To initiate a return, please visit our Return & Refund Policy page for instructions. We aim to process refunds within 5 business days after receiving the returned item.
Need Assistance?
Our customer support team is here to help. If you have any questions about ordering, payment, shipping, or returns, please visit our Help Center for frequently asked questions or Contact Us directly. We typically respond within 24 hours on business days.